Colin C. Conner II
Building Encore Care into a technology-forward, client-centered home care platform — engineering AI-enabled intake, verified care delivery, and automated revenue operations into one connected system, scaled with discipline across an aggressive multi-state expansion.
What I bring to a board or ownership group: the operating discipline to turn fast growth into a scalable, audit-ready platform — without slowing the growth itself.
About
Colin leads Encore Care, a technology-forward home care platform built around the client experience — engineering one connected system that runs from first contact through care delivery to collected revenue. The architecture pairs AI-enabled intake and scheduling with verified-visit controls and automated claims operations, so growth in caregiver capacity, referral development, and client census scales without sacrificing the quality and reliability clients depend on.
He spent eleven years at Neuman Family Companies building twelve businesses across healthcare, BPO, behavioral health, cannabis, hospitality, and international call center operations, growing the portfolio from roughly $8M to more than $80M in revenue with 1,500+ employees at peak. Within that tenure, he built Continuous Care Center (CCC) from the ground up starting in 2014, scaling it to 3,500+ active patients across five clinic sites with an integrated specialty pharmacy, a 340B drug pricing program with zero adverse HRSA audit findings, and a proprietary telehealth platform — culminating in a strategic acquisition in February 2025. He is a U.S. Army veteran and a member of the Forbes Business Council.
Track Record
Chief Executive Officer — Encore Care
Current- Architecting an AI-enabled operating platform — intake, scheduling, verified visits, and claims — into one connected system built around the client experience
- Leading a multi-state expansion of technology-driven home care, engineering the controls that let growth scale without sacrificing quality or reliability
- Owns growth, technology, and revenue-cycle discipline as the engines that must scale together at this stage
Founder & Builder — Continuous Care Center (CCC)
2014 – Feb 2025 (acquired)- Built CCC from the ground up to 3,500+ active patients across five clinic sites
- Stood up an integrated specialty pharmacy and a 340B drug pricing program with zero adverse HRSA audit findings
- Developed a proprietary telehealth platform; exited via strategic acquisition in February 2025
Portfolio Operator — Neuman Family Companies
11-year tenure- Built 12 businesses across healthcare, BPO, behavioral health, cannabis, hospitality, and international call center operations
- Grew the portfolio from roughly $8M to $80M+ in revenue with 1,500+ employees at peak
Prior Experience
“Colin is the executive you want when the mandate is to raise standards, strengthen accountability, and build a business positioned to scale.”
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Colin brings the discipline to turn ambition into execution. He connects strategy, people, and financial performance with a clear expectation: commitments must translate into results. His strength lies in making complex businesses manageable. He establishes priorities, gives leaders ownership, and builds the operating structure needed to support growth. He asks difficult questions, confronts performance gaps, and keeps attention on the decisions moving the business forward.
“He connects strategy with execution, builds infrastructure, develops leaders, and improves performance while maintaining the controls required in regulated healthcare businesses.”
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Colin brings operational discipline, financial rigor, and the ability to turn complex healthcare businesses into scalable, accountable organizations. I worked closely with Colin at Continuous Care Center and the Neuman Family Companies. I recommend him without reservation for executive operating leadership.
“He helped increase sales production while lowering labor costs through stronger workforce planning, forecasting, and performance management.”
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Colin brings operational discipline, commercial judgment, and the ability to turn strategic priorities into measurable results. I worked directly with Colin at Connextions, an OptumHealth and UnitedHealth Group company. He develops leaders, strengthens accountability, and balances growth with service quality and customer experience. I recommend him without reservation for senior operations, growth, and transformation leadership.